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Test Drive: Verizon Wireless Puts Customers In The Driver's Seat
Customers Can Test Drive The Nationís Most Reliable Wireless Network for 30 Days
BASKING RIDGE, NJ — In an industry first, Verizon Wireless is putting customers in the driverís seat to take the nationís most reliable wireless network for a spin. On Monday, March 26, Verizon Wireless will introduce Test Drive, an initiative that gives customers the opportunity to be their own Test Man or Woman and experience the Verizon Wireless network virtually risk-free for 30 days. If at any point during the 30-day Test Drive customers are not satisfied with their experience and take their number to another wireless carrier, Verizon Wireless will refund their money for their calls, equipment, activation fee and taxes, as well as release them from their contract without an early termination fee when they return their phone within the Test Drive period.
ďTest Drive is another example of Verizon Wireless breaking new ground in the industry and represents a new way to do business with wireless consumers - a way to truly put customers first,Ē said Jack Plating, chief operating officer for Verizon Wireless. ďCustomers are deluged with promises of the best wireless experience. Test Drive will help customers cut through the clutter and determine for themselves how the quality of the network makes all the difference in their wireless experience.Ē
Test Drive is available to new customers signing up for the Americaís Choice® or Americaís Choice with Push to Talk Calling Plans. Customers will remain responsible for data services, application downloads, such as games, music or other V CAST services, applicable taxes on those services, 411 calls and certain Verizon Wireless surcharges.
Worry Free Guarantee®
Concurrent with the introduction of Test Drive, the company is expanding its long-standing Worry Free Guarantee to give customers 30 days to return or exchange equipment and exit their service agreement without an early termination fee if they are not satisfied with their service. The Worry Free Guarantee does not require customers to move their service to another carrier to be eligible for a refund on their equipment if they return it.
For more information about Test Drive from Verizon Wireless or the new Worry Free Guarantee, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
About Verizon Wireless
Verizon Wireless operates the nationís most reliable wireless voice and data network, serving more than 59 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 65,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.