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Friends & Family Will Forever Change The Way Customers View Their Verizon Wireless Calling Plans
New Feature Lets Customers Customize Plans to Include Numbers They Call Most
BASKING RIDGE, NJ — Verizon Wireless today announced Friends & Family®, a new feature that gives customers total control over how they use their plan minutes. Beginning Sunday, Feb. 15, Verizon Wireless customers will be able to identify five or 10 numbers as a Friends & Family calling group. Minutes used when placing or receiving calls to anyone in the calling group will not count against customers’ plan minutes. Customers can even include landline numbers or wireless numbers of those who haven’t yet switched to the nation’s largest, most reliable network. Friends & Family gives customers a flexible way to control their wireless spending and still talk to those individuals who are most significant to them. Changes to the Friends & Family directory are quick, easy and free.
“This is a milestone in the industry,” said Mike Lanman, vice president and chief marketing officer for Verizon Wireless. “For the first time our customers can take control over their personal calling plans, build it to suit their needs yet still reap the benefits of being on the nation’s most reliable wireless network. And since there are no long distance charges, those numbers can be anywhere in the country. There is no charge to sign up and no charge, ever, to make changes to their Friends & Family calling directory.”
Customers wanting to take advantage of Friends & Family must have a Verizon Wireless Nationwide Single Line plan with 900 or more Anytime Minutes or a Nationwide Family SharePlan® with 1,400 or more Anytime Minutes. Customers on an eligible Nationwide Single Line plan, which starts at $59.99 monthly access, may select up to five numbers to add to their Friends & Family directory. Customers on an eligible Nationwide Family SharePlan, starting at $89.99 monthly access for the first two lines, may select up to 10 numbers for their Friends & Family directory to share among account users. Nationwide plans include Unlimited Night & Weekend minutes, no domestic roaming or long distance charges, and access to Mobile Web. Verizon Wireless customers also enjoy unlimited Mobile to Mobile calling with America’s largest calling family of more than 80 million customers.
Existing Verizon Wireless customers can visit www.verizonwireless.com/myverizon to sign up for My Verizon and check their eligibility for Friends & Family. Once a customer makes a change to his or her Friends & Family numbers, the new numbers will be effective the following day. Verizon Wireless expects to offer Friends & Family lines for business customers later this quarter. With this offering, business customers will have the convenience of managing their Friends & Family through the My Business online account management tool.
For more information on Verizon Wireless products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or visit www.verizonwireless.com.
About Verizon Wireless
Verizon Wireless operates the nation’s most reliable and largest wireless voice and data network, serving more than 80 million customers. Headquartered in Basking Ridge, N.J., with more than 85,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.